Postat in 2 iulie 2018Activ
Native Romanian and fluent English
1+ year experience in contact center/outbound/telesales environment is a must
Excellent written and spoken communication skills
Good sales and negotiation skills
Proficiency in Microsoft Office Suite and Online applications
Great analytical and problem solving skills
Able to work minimum 20-25 hours per week – between 8AM-9PM CEST ( Monday-Sunday)
Quiet workplace (tasks are delivered from the comfort of the help-desk agent’s home)
USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
Personal computer or laptop with Windows 7/8/10 (Mac is not supported!)
Broadband cable internet connection (mobile internet is not good enough to manage calls)
Inbound customer service tasks with upselling activities
Answering incoming phone calls in Romanian in a timely matter
Being on time and available for given shifts
Informing employer of any illness or any obstacle that prevents you from working as soon asap
Giving three weeks’ notice in advance about Holiday requests or residing project, to Employer
Giving immediate feedback in any difficulties or issues with the used programs
Participation on all required training
Work type: home-based, freelancer partnership (contract through our website, where you need to accept our GTC. You will be able to reach our GTC(General Terms and Conditions) after you register on our site.
Project Training: Week of June 25th, 2018
Potential work start: Week of July 2nd, 2018
Offer: 6 EUR /hour
Payment: Done monthly, in the first ten working days of the month following the worked month. We pay through our prevailing payment platform. You can find the details and choose the payment method (default: PAYONEER) on your Cloudagents profile.
How to Apply:
Create your profile (with uploaded English CV) using the below link:
Cloudagents is a global leader in providing multilingual call center services using an at-home workforce. CloudAgents provides OmniChannel Front Office BPO services globally with more than 12,000 Native Speakers in 150+ languages and is currently looking for a talented individual for our international team.
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